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Today, agencies not only receive the standard agency commission from media for space bought for clients, but they also bill other provided services at 17.65 percent of gross.

A) True
B) False

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Which of the following is an inherent reality that mega-agencies seem to forget when they decide to create an agency to serve a single account?


A) need for even closer financial controls
B) need for top creatives who don't mind working on a single account
C) need for even better management expertise
D) need for even more efficient planning
E) need for even better research data

F) All of the above
G) A) and B)

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Clients are told a Rolodex agency has a major advantage over a small full-service agency because of its:


A) access to advertising specialists in a variety of areas.
B) access to expertise that the small full-service agency just can't match.
C) access to experienced account management people.
D) access to experienced financial management people.
E) access to advertising specialist as needed.

F) C) and D)
G) C) and E)

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Which of the following is NOT a separate department in the traditional organizational structure of an agency?


A) creative services
B) marketing services
C) research services
D) finance and management services
E) account services

F) D) and E)
G) None of the above

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After research is completed in a full-service agency, which department is likely to lead the way in setting objectives and developing strategy?


A) account planning
B) account management
C) creative
D) traffic
E) evaluation

F) B) and C)
G) D) and E)

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Which of the following pertains to international agency networks?


A) several network members in each region
B) several network members in each market
C) Large holding companies own them.
D) are a system of small- and medium- size independent agencies
E) are established primarily to provide information and financial skills to enhance their member agencies' operations

F) All of the above
G) A) and D)

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Why are agencies moving toward providing integrated services?


A) It was simply a matter of keeping up with the Joneses.
B) It was a philosophic move.
C) It would create inefficiencies.
D) It would increase overhead expenses.
E) It's a response to changing clients' needs.

F) All of the above
G) B) and C)

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In contrast to a traditional agency, a reengineered advertising agency uses a team approach to serve the clients' needs and to solve the clients' problems.

A) True
B) False

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Which of the following is included as part of the evaluation plan?


A) comparison of creative objectives to outcomes
B) double checks of the media schedule
C) presentation of copy and layout roughs
D) assignment of total costs
E) refined objectives

F) A) and B)
G) C) and D)

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Historically, clients sought agencies driven by famous individuals but then moved to agencies driven by collections of bright, talented people.

A) True
B) False

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In mergers, an acquiring agency must weigh the critical question of conflicts of interest that might concern its current clients.

A) True
B) False

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