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_____ is the careful coordination of all promotional activities to produce a consistent, unified message that is customer focused.

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Integrated marketing...

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How do distribution channels improve product distribution?


A) Channel intermediaries perform all of the functions needed to get the product from its raw material state into the hands of its final user.
B) Distribution channels eliminate the need to store products.
C) Distribution channels reduce the number of transactions needed to get the product from the manufacturer to the consumer
D) Channel intermediaries eliminate the need for the manufacturer to provide customer service.
E) Channel intermediaries take title to the products as they move through distribution channels.

F) C) and E)
G) B) and E)

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A(n) _____ is a retail store that sells at prices 25 percent or more below traditional department store prices in spartan environments.


A) discount store
B) warehouse store
C) off-price retailer
D) factory outlet
E) convenience store

F) A) and B)
G) A) and C)

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C

A retailer is showing concern for a store's atmosphere when he considers the type of store fixtures to have, the size and type of signage to use, the type of background music to play, and the number and type of employees to hire.

A) True
B) False

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A(n) _____ are go-betweens that bring buyers and sellers together.


A) consumer marketer
B) broker
C) wholesaling agent
D) channel captain
E) distribution linchpin

F) None of the above
G) A) and C)

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_____ wholesalers operate warehouses where they receive the merchandise, take title to it, store it, and later ship it to buyers.

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A retailer would separate children's clothing purchased from Carter's into various sizes and types of clothing, such as size 6 shirts, size 2T shorts, and size 4T sun dresses.This process is called:


A) allocating
B) adaptive packaging
C) accumulating
D) sorting out
E) accruing

F) C) and D)
G) All of the above

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D

A(n) _____ is an independent wholesaler who buys related product lines from many manufacturers and sells them to industrial users.


A) industrial manufacturer
B) distribution leader
C) industrial distributor
D) market manager
E) product manager

F) B) and E)
G) All of the above

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The two types of distribution channels are:


A) industrial and consumer
B) wholesaler and retailer
C) centralized and decentralized
D) manufacturing and marketing
E) functional and networked

F) B) and E)
G) A) and B)

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_____, sales representatives of manufacturers and wholesalers, are usually hired on a commission basis.

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Agents

What is the goal of supply chain management?

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to create satisfied customers ...

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_____ bring buyers and sellers together, do not title to merchandise, receive commission on sales, and have little say over company sales policies.

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Which of the following is NOT a type of retailer?


A) factory outlets
B) discount stores
C) supermarkets
D) manufacturers' representative
E) department stores

F) C) and D)
G) A) and C)

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_____ is the act of informing, persuading, and reminding the target market about a product.


A) Marketing
B) Distribution
C) Promotion
D) Operations
E) Motivations

F) C) and D)
G) A) and D)

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Which of the following is a type of sales promotion?


A) loyalty marketing programs
B) sweepstakes and contests
C) bonus packs
D) product sampling
E) all of these

F) A) and D)
G) A) and E)

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_____ is the term used for efficiently managing the acquisition of raw materials to the factory and the movement of products from the producer to industrial users and consumers.

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Distributi...

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Advertising can be found:


A) on television
B) on radio
C) in direct mail
D) on billboards
E) in any of the above media

F) C) and D)
G) D) and E)

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Vending and direct selling are examples of _____ retailing.

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What is the salesperson doing when, after his presentation is over, he asks, "May I call the company and place your order for 20 cases of Ecco brand golfing shoes?"


A) approaching the customer
B) prospecting for customer
C) looking for sales leads
D) asking qualifying questions
E) closing the sale

F) B) and C)
G) C) and D)

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Companies that use blogs in their promotions use them because they:


A) get real-time input from customers and prospects
B) can have a dialogue with their clients and prospects
C) can focus on specific marketing goals
D) create and maintain relationships
E) do all of these

F) A) and B)
G) All of the above

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