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Why should marketing plans begin with the consumer?

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A marketing plan should always...

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When marketers are _____,they are making consumers aware of the value its offerings.

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_____ involves engaging in practices that do not diminish the earth's resources.

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The focus of marketing has changed from a mix of product,price,place,and promotion to an emphasis on creating,communicating,delivering,and exchanging value.

A) True
B) False

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According to the AMA's definition of marketing,_____ is a component of marketing which involves describing offerings and learning from customers.


A) delivering
B) creating
C) exchanging
D) innovating
E) communicating

F) None of the above
G) A) and B)

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According to the personal value equation,value is equal to _____ minus the sum of price and hassle.

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The value of an offering is determined by the company marketing it.

A) True
B) False

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Exchanging involves getting offerings to the consumer in a way that optimizes value.

A) True
B) False

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The Elliott Corporation decides to exhibit its products in an industry trade show.Which marketing activity is the company performing?


A) Creating offerings
B) Communicating offerings
C) Delivering offerings
D) Exchanging offerings
E) Providing offerings

F) A) and B)
G) D) and E)

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An approach to business that recognizes that customers do not distinguish between the tangible and the intangible aspects of a good or service is known as _____.

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service-do...

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The determination of value will vary for each customer.

A) True
B) False

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Marketing activities,such as developing a marketing strategy,do not occur separately from the rest of the company.

A) True
B) False

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Good marketing focuses primarily on making a profit for the corporation.

A) True
B) False

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Name three examples of positions available to someone interested in a career in marketing.

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Those interested in ...

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Organizations and functions that mine,make,assemble,or deliver materials and products from manufacturer to consumer are referred to as _____.


A) the supply chain
B) the marketing planners
C) the value equation
D) the marketing environment
E) the logistics channel

F) A) and C)
G) None of the above

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Marketing careers in product development involve meeting with customers,determining value,proposing offerings,and making sure that the customer is satisfied.

A) True
B) False

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Value is delivered through the _____,which includes organizations and functions that mine,make,assemble,or deliver materials and products from a manufacturer to consumers.

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What elements of marketing strategy should be addressed in a marketing plan?

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The marketing plan is a document that is...

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Which of the following examples best illustrates the marketing concept?


A) A mail-order company begins using less expensive packing material to increase profits per sale.
B) A manufacturing firm opens a new distribution facility closer to the factory.
C) A catering firm decides to expand its hours of operations to better serve working mothers.
D) An automobile manufacturer installs a new assembly chain that increases output by 20 percent.
E) A food company puts nutritional information on its packages in accordance with government regulations.

F) All of the above
G) A) and D)

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Which marketing career involves meeting with customers,determining value,proposing offerings,and making sure that the customer is satisfied?


A) Marketing research
B) Merchandising
C) Advertising
D) Direct marketing
E) Sales

F) C) and D)
G) B) and E)

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