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The breadth of the skills approach, which includes motivation, critical thinking, and personality


A) Is a strength of this approach
B) Is a weakness of this approach
C) Adds to the precise nature of the approach
D) Adds to the approaches' prescriptive value

E) A) and B)
F) None of the above

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Katz describes human skill as


A) Being aware of one's own perspective on issues
B) Being competent with the process or product within a company
C) Being aware of the perspective of others on issues
D) Being able to shape the ideas of an organization

E) B) and C)
F) None of the above

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Which is not a strength of the skills approach?


A) It is intuitively appealing
B) Skills can be learned
C) It has high predictive value
D) It is an expansive view of leadership

E) A) and D)
F) A) and B)

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At the upper-management level in an organization


A) Technical skills are not important
B) Human skills are not important
C) Technical skills are more important than conceptual skills
D) Technical skills are less important than human skills

E) None of the above
F) B) and D)

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The research Katz completed for his article describing the skills of an effective administrator


A) Was quantitative research
B) Was qualitative research
C) Was a meta-analysis of skills research
D) Was research focused on attributes of leaders

E) A) and D)
F) C) and D)

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Which of the following is a competency in Mumford's Skills Model?


A) Leadership outcomes
B) Crystallized cognitive ability
C) Career experiences
D) Personality
E) Knowledge

F) B) and C)
G) None of the above

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The skills approach framework


A) Can be applied at all levels of leadership
B) Has been applied to many formal training programs
C) Has been widely used in formal training programs
D) Can be applied to followership training programs

E) B) and C)
F) B) and D)

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Mumford et al.'s model is characterized as a capability model because


A) It identifies leader traits that followers perceived as valuable
B) It identifies behaviors leaders use that are value-added in the workplace
C) It examines the relationship between knowledge and skills and leader performance
D) It implies leadership is reserved for a gifted few who are knowledgeable about the work

E) B) and C)
F) A) and B)

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What best explains the comparison of the skills approach to sports such as golf and tennis?


A) Specific techniques are required to succeed.
B) Input from both sides takes place constantly.
C) Tools are essential in improving your skills.
D) People can improve their skills through practice and instruction.
E) Skills go back and forth between leaders and followers.

F) C) and D)
G) A) and C)

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Pat Smith is personnel director for a large bank. Her major goal is to find a person who can adapt his or her leadership to different types of people and situations. Pat is basing her selections On


A) The great person approach
B) The trait approach
C) The skills approach
D) Leader emergence theory
E) Crystallized cognitive ability

F) B) and C)
G) A) and E)

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Performance outcome is measured by


A) Standard external criteria
B) Original solutions to problems
C) Solutions that go beyond given information.
D) Follower reaction to leader behavior.
E) Leaders own perspective.

F) C) and D)
G) A) and E)

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Social judgment skill is similar to


A) Sociability in trait approach
B) Katz's human skill
C) Katz's technical skill
D) Knowledge in Mumford's model
E) Referent power

F) A) and B)
G) C) and D)

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Within an organization, the employees in the information technology department are crucial for the success of the organization due to their


A) Judgment skills
B) Problem-solving skills
C) Conceptual skills
D) Technical skills
E) Human skills

F) None of the above
G) A) and B)

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Leadership skills are defined in the Chapter as


A) Using individual attributes to communicate well with others
B) Developing behaviors for effective leadership outcomes
C) Technical ability to interact in the work environment
D) Knowledge and competencies to accomplish goals

E) A) and D)
F) B) and D)

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The ideas and mental abilities that people learn through experiences can best be described as


A) Crystal cognitive ability
B) Motivation
C) Career experiences
D) General cognitive ability
E) Performance

F) A) and D)
G) A) and C)

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The structure of the skills approach is


A) Consistent with followership education programs
B) Consistent with leadership education programs
C) Is not compatible with leadership education programs
D) Is precise enough to assure good leadership outcomes

E) B) and C)
F) B) and D)

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Katz states that human skills are most important for middle- and top-management levels.

A) True
B) False

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In the skills model, which of these is a general cognitive ability?


A) Knowledge
B) Information processing
C) Motivation
D) Intellectual ability acquired over time
E) Problem-solving skills

F) C) and E)
G) A) and E)

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Developed the Three Skill Model of leadership.


A) Katz
B) Stogdill
C) Goleman
D) Mumford et al.
E) Zaccaro

F) B) and C)
G) B) and D)

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Environmental influences are considered those things that are outside the control of the leader's capabilities. Describe why you think the authors of this research included this in a skills model of leadership.

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