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Exam 12: Decision-Making Processes

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Question 41

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Management science is an excellent device for organizational decision making when problems are analyzable and when the variables can be identified and measured.

A) True
B) False

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Question 42

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Which of the following illustrates the phenomenon of "escalating commitment"?

A) an increase in the commitment to a decision only when it begins to prove itself as correct or profitable
B) continuing to invest time and money in a solution despite evidence of failure
C) the need for top management to accept decisions made by lower levels and commit to their implementation
D) incremental decision-making

E) B) and C)
F) None of the above

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Question 43

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Management science sometimes produces decision failures, in part because quantitative data are not rich.

What are the first four steps of the rational approach to decision making specifically designed to help a manager do?

Which of the following describes when intuitive decision-making processes work best?

What do managers employ when using intuitive decision making?

Which type of decision making would typically be used, to the extent possible, in an objective process of selecting a new employee?

What would you think about a manager who openly acknowledged and discussed with co-workers and subordinates his .333 "batting average" on organizational decisions? Explain your view, tying in as much as you can from the textbook.

Given the principles of escalating commitment, in which situation described below would you give the greatest funding to the same program in 2010?

A student organization is concerned because decision making seems to revolve around a strong clique that has formed. Insiders sometimes make those in the minority feel like losers after decisions are reached, and the organization is beginning to lose membership as a consequence. If the student leaders wanted to analyze their organizational decision making in order to improve their processes, which particular model would you recommend? Why? How should members go about studying the problem?

In the garbage can model, potential solutions may be independent of problems, but they are ideas brought to organizational consciousness because participants are attracted to those ideas for some logical or illogical reason.

Which step in the rational approach immediately follows developing alternative solutions?

What process would explain increasing the budget for an ongoing project on which managers received feedback that it was destined for failure?