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Firms should incorporate the technological level of the society in the marketing plan and understand the legal environment.

A) True
B) False

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How would a company decide to use secondary versus primary research in an international arena?

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Given the scarcity of resources, compani...

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Because an international marketer is unlikely to possess specialized expertise in international marketing research for every single market it currently services or is planning to serve, it is best to consider:


A) using outside research services.
B) not doing any research at all.
C) assigning one person in the company this responsibility.
D) using the research conducted for one country and applying the results to all other countries of interest.

E) A) and B)
F) A) and D)

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Unstructured or open-ended questions capture more in-depth information, but they also increase the potential for:


A) unanswered questions.
B) lawsuits.
C) interviewer bias.
D) cost.

E) A) and D)
F) B) and D)

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Standardized research techniques are more useful in the collection of subjective data than of objective data.

A) True
B) False

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Which publication produced by the United Nations contains international trade data on products and provides information on exports and imports by country?


A) UN Observer
B) Trade and Commerce
C) Statistical Yearbook
D) Trading in the World

E) All of the above
F) B) and C)

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Corporations should understand the necessity for tracking new developments and obtaining continuous updates because:


A) in the political arena, politicians do not like surprises.
B) any changes in the business environment, whether domestic or foreign, may have serious repercussions on the marketing activities of a firm.
C) it may have to hire more nationalists.
D) taxes will increase.

E) None of the above
F) A) and B)

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Why is it important to protect the analysis and presentation phases of research gathering?

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Once the data have been collected, care ...

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Firms are increasingly recognizing that _________, such as lifestyles, attitudes, or personality, can play a major role in identifying similar consumer group in different countries.


A) culture characteristics
B) segmentation variables
C) family qualities
D) proxy variables

E) None of the above
F) C) and D)

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The U.S. Department of State supplies the only credible source of secondary data for companies wishing to do business abroad.

A) True
B) False

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Data collected directly from the marketplace by the researcher for the first time for "up-to-the second" information about a country is known as secondary research.

A) True
B) False

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Although the objectives may be the same, the execution if international marketing research may differ substantially from the process of domestic marketing research.

A) True
B) False

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Delphi studies are a way of gathering data by pooling responses from focus group attendees with information gathered from the Internet and personal interviews in order to augment the statistics gathered through quantitative means.

A) True
B) False

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Qualitative data is best captured using a standardized, formatted survey so that answers are consistent from respondent to respondent.

A) True
B) False

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Which of the following are three research techniques used in marketing research?


A) Assumption, calculation, and articulation
B) Paid, non-paid, and shared
C) Pre, post, and concurrent
D) Interview, focus group, and observation

E) C) and D)
F) B) and C)

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Which of the following examples is not a service organization that may be able to provide data on business practices, legislative or regulatory requirements, and political stability?


A) A political party
B) Banks
C) Accounting firms
D) Airlines

E) B) and C)
F) B) and D)

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The centralized approach to marketing research gives most of the control, focus, thrust, and design to:


A) the market researchers in the field.
B) the brand.
C) headquarters.
D) field agents, such as government employees.

E) A) and C)
F) B) and C)

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When presenting research, the international marketer should:


A) show how research results relate to the original research objective and fit with overall corporate strategy.
B) pay the respondents in local currency to fulfill accuracy requirements.
C) gloss over insufficiently substantiated data by compiling a resource bin.
D) only portray the positive results.

E) A) and D)
F) B) and C)

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To enrich information obtained from factual data, corporations resort to the use of creative and highly qualitative data-gathering methods. Which of the following is one of those methods?


A) Survey
B) Questionnaire
C) Mall intercept
D) Delphi study

E) A) and D)
F) None of the above

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Which of the following best describes the major issues in determining who will do the research?


A) Whether to use a centralized, coordinated, or decentralized approach.
B) Whether to focus on literacy as a criterion for engagement.
C) Whether the research will be conducted in the day or night.
D) Whether rewards will be offered to respondents.

E) B) and C)
F) A) and D)

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