Question 1

Determine the median of the numbers 30, 25, 25, 45, and 70.

Accepted Answer

A)  195 
B)  25 
C)  30 
D)  39E) None of the above
F) B) and C)

Question 2

Travis is writing a short report to let his client know the status of the client's project. Travis is writing a progress report.

Accepted Answer

A) True 
 B)False

Question 3

The mode of the numbers 15, 40, 40, 25, 58, 62, and 30 is 40.

Accepted Answer

A) True 
 B)False

Question 4

Much of the information that allows decision makers to run their organizations effectively in the digital age comes to them in the form of

Accepted Answer

A)  Web searches.
B)  reports.
C)  Wikipedia entries.
D)  employees' comments during meetings.E) None of the above
F) B) and C)

Question 5

Gavin wants to encourage his boss to allow him to telecommute. What type of report will he most likely prepare?

Accepted Answer

A)  Yardstick report 
B)  Progress report 
C)  Justification/recommendation report 
D)  Investigative reportE) A) and C)
F) A) and B)

Question 6

An informational report presenting quarterly sales data for a clothing boutique's four branches would most likely be organized by

Accepted Answer

A)  time.
B)  importance.
C)  component.
D)  criteria.E) C) and D)
F) All of the above

Question 7

The ____________________ section of a report summarizes and explains the findings and represents the heart of a report.

Accepted Answer

The answer of The ____________________ section of a report summarizes...

Question 8

Which of the following is most likely to be distorted by an extreme number at either end?

Accepted Answer

A)  Margin 
B)  Median 
C)  Mode 
D)  MeanE) A) and B)
F) A) and C)

Question 9

Which of the following transitional expressions can be used to contrast ideas?

Accepted Answer

A)  After, before, first, finally, now, previously, to conclude 
B)  For example, for instance, in other words 
C)  At the same time, but, however, though, yet 
D)  Accordingly, as a result, consequently, thereforeE) B) and C)
F) A) and B)

Question 10

Which of the following is an example of a recommendation?

Accepted Answer

A)  Institute a wellness program to encourage employees to improve their health by adopting healthy habits.
B)  Employees who take part in wellness programs have fewer absences.
C)  A wellness program can be an effective recruiting tool.
D)  Having a wellness program can lead to reduced employee absenteeism.E) A) and B)
F) C) and D)

Question 11

Informational reports emphasize facts; _____________ reports emphasize reasoning and conclusions.

Accepted Answer

The answer of Informational reports emphasize facts; _____________ reports emphasize...

Question 12

Which of the following headings is not grammatically balanced with the other headings?

Accepted Answer

A)  Increasing Employee Productivity 
B)  Recruiting High-Quality Job Applicants 
C)  Prevent Identify Theft 
D)  Improving Employee MoraleE) A) and C)
F) None of the above

Question 13

Leanne has noticed that employees working in offices with windows have lower absentee rates. This correlation proves that offices with natural light are healthier for employees.

Accepted Answer

A) True 
 B)False

Question 14

Jody is writing a report to determine which of three cities should be the site for a new branch office. To select the new site, she is comparing labor costs, tax breaks, housing costs, and land availability in each city. Jody is most likely conducting a feasibility study.

Accepted Answer

A) True 
 B)False

Question 15

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Accepted Answer

A) True 
 B)False

Question 16

Because Kenneth is sure that his boss will be interested in his recommendation for a new tuition reimbursement program, he should organize his recommendation report directly.

Accepted Answer

A) True 
 B)False

Question 17

Which statement about conclusions is least accurate?

Accepted Answer

A)  Any set of data can produce a variety of meaningful conclusions.
B)  The best conclusions show the audience how the data relate to the problem being studied.
C)  Report writers may choose to expand the conclusion section by explaining each item and citing supporting evidence.
D)  Report writers should try to draw conclusions that are subjective.E) A) and B)
F) C) and D)

Question 18

Matt is preparing headings for a report he is writing. What is the best advice you can give him as he creates his headings?

Accepted Answer

A)  Include end punctuation in all headings for clarity.
B)  Underline all headings.
C)  Include at least one heading per report page.
D)  Matt should do all of these.E) A) and D)
F) B) and C)

Question 19

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Accepted Answer

A) True 
 B)False

Question 20

The indirect pattern of organization is best for readers who

Accepted Answer

A)  must be educated or persuaded.
B)  are knowledgeable about the report topic.
C)  are supportive of the report content.
D)  are receptive to the information.E) A) and B)
F) C) and D)

Exam 12: Informal Business Reports

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Correct AnswerverifiedShow Answer

The mode of the numbers 15, 40, 40, 25, 58, 62, and 30 is 40.

Correct AnswerverifiedShow Answer

The indirect pattern of organization is best for readers who

Correct AnswerverifiedShow Answer

An informational report presenting quarterly sales data for a clothing boutique's four branches would most likely be organized by

Correct AnswerverifiedShow Answer

The ____________________ section of a report summarizes and explains the findings and represents the heart of a report.

Correct AnswerverifiedShow Answer

Which of the following headings is not grammatically balanced with the other headings?

Correct AnswerverifiedShow Answer

Much of the information that allows decision makers to run their organizations effectively in the digital age comes to them in the form of

Correct AnswerverifiedShow Answer

Which of the following is an example of a recommendation?

Correct AnswerverifiedShow Answer

Matt is preparing headings for a report he is writing. What is the best advice you can give him as he creates his headings?

Correct AnswerverifiedShow Answer

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Correct AnswerverifiedShow Answer

Jody is writing a report to determine which of three cities should be the site for a new branch office. To select the new site, she is comparing labor costs, tax breaks, housing costs, and land availability in each city. Jody is most likely conducting a feasibility study.

Correct AnswerverifiedShow Answer

Because Kenneth is sure that his boss will be interested in his recommendation for a new tuition reimbursement program, he should organize his recommendation report directly.

Correct AnswerverifiedShow Answer

Informational reports emphasize facts; _____________ reports emphasize reasoning and conclusions.

Correct AnswerverifiedShow Answer

Which of the following transitional expressions can be used to contrast ideas?

Correct AnswerverifiedShow Answer

Travis is writing a short report to let his client know the status of the client's project. Travis is writing a progress report.

Correct AnswerverifiedShow Answer

Gavin wants to encourage his boss to allow him to telecommute. What type of report will he most likely prepare?

Correct AnswerverifiedShow Answer

Determine the median of the numbers 30, 25, 25, 45, and 70.

Correct AnswerverifiedShow Answer

Which statement about conclusions is least accurate?

Correct AnswerverifiedShow Answer

Leanne has noticed that employees working in offices with windows have lower absentee rates. This correlation proves that offices with natural light are healthier for employees.

Correct AnswerverifiedShow Answer

Which of the following is most likely to be distorted by an extreme number at either end?

Correct AnswerverifiedShow Answer

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