Question 1

Clinic directors in hospitals,deans in universities,and division managers in businesses belong to the category of _____.

Accepted Answer

A)   board of directors
B)   middle managers
C)   first-line managers
D)   top managers
E)   board of trusteesF) A) and B)
G) A) and C)

Question 2

_____ describes the differences among workers in terms of gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Accepted Answer

A)   Ethics
B)   Workforce diversity
C)   Masculinity-femininity
D)   Creative economy
E)   CompetencyF) B) and D)
G) B) and E)

Question 3

Briefly explain the four management functions.

Accepted Answer

The four functions of management in what...

Question 4

The middle managers of an organization:

Accepted Answer

A)   are in charge of the organization as a whole.
B)   are appointed by the stockholders of an organization.
C)   oversee the work of large departments.
D)   hold titles such as department head, team leader, or supervisor.
E)   constitute an executive team that reports to the board.F) None of the above
G) D) and E)

Question 5

Which of the following best describes learning?

Accepted Answer

A)   It is a change in behavior that results from experience.
B)   It is the capacity to get things done with the support and help of others.
C)   It is the process of measuring performance and taking action to ensure desired results.
D)   It is the ability to use expertise to perform a task with proficiency.
E)   It is the ability to think analytically and achieve integrative problem solving.F) B) and C)
G) B) and D)

Question 6

The upside-down pyramid view of organizations shows:

Accepted Answer

A)   managers at the top being in charge of the overall operations of the organization.
B)   customers at the top being served by workers who are supported by managers.
C)   that board of directors can hold top management accountable for organizational performance.
D)   that operating and frontline workers are at the bottom of the pyramid followed by the middle managers.
E)   that the primary job of top executives is to preserve the resources of the company.F) C) and E)
G) B) and C)

Question 7

Which of the following is a defining characteristic of knowledge workers?

Accepted Answer

A)   They work only in the information technology industry.
B)   They have a high degree of cohesiveness and are prone to groupthink.
C)   They are valued for their creative minds, not just their physical capabilities.
D)   They are grouped together for a specific purpose and are disbanded when their task is completed.
E)   They are part of an unofficial group emerging from relationships and shared interests among members.F) A) and C)
G) A) and B)

Question 8

List some of the changes in present organizational trends.

Accepted Answer

Here are some of the changes in present ...

Question 9

Gary has been promoted to one of the top managerial positions in his company.He needs to set new goals and missions for his team.Which of the following functions will Gary ideally carry out in his new capacity?

Accepted Answer

A)   Make decisions regardless of a difference of opinion with his superiors
B)   Be attentive to any potential long-run problems and opportunities
C)   Take control of divisions consisting of several smaller work units
D)   Reduce the quality and quantity of inputs to increase the outputs
E)   Take charge of a small work group composed of non-managerial workersF) B) and C)
G) B) and D)

Question 10

Top managers are supposed to set strategy and lead an organization consistent with its purpose and mission.

Accepted Answer

A) True 
 B)False

Question 11

As a manager,Rachel made sure that her employees' morale was always high by conducting open discussions on projects,initiating programs to help employees deal with various aspects of their lives,and acknowledging the work they were doing.Which of the following functions of management is being executed by Rachel?

Accepted Answer

A)   Planning
B)   Organizing
C)   Controlling
D)   Leading
E)   MeasuringF) B) and E)
G) B) and C)

Question 12

The annual productivity report of Papyrus Inc.states that it has achieved the targets it had set for the year 2013.However,in this process,much of its resources have been wasted,and the amount spent on resources is more than the estimated amount.Its productivity has been:

Accepted Answer

A)   effective and efficient.
B)   neither effective nor efficient.
C)   not effective but efficient.
D)   effective but not efficient.
E)   stagnant in terms of efficiency and effectiveness.F) D) and E)
G) C) and D)

Question 13

Which of the following is true in the context of present day organizational trends?

Accepted Answer

A)   Workers are more tolerant of hierarchy.
B)   Little attention is paid to preservation of natural resources.
C)   There is a greater focus on valuing human capital.
D)   Organizations are less horizontal in focus.
E)   Traditional top-down bosses are popular.F) All of the above
G) A) and E)

Question 14

Discuss the various roles performed by a manager.

Accepted Answer

The managerial roles fall into three cat...

Question 15

Ronald,a marketing manager at Tesron Automobiles,is discussing an automobile concept with the design team,and the discussion quickly turns argumentative.Ronald,aware of his tendency to get angry very quickly,diffuses the argument by diverting the group's attention to another topic.This scenario illustrates that Ronald has a high degree of _____.

Accepted Answer

A)   technical skills
B)   critical thinking
C)   marketing skills
D)   emotional intelligence
E)   cognitive intelligenceF) D) and E)
G) B) and C)

Question 16

National boundaries hardly count anymore in the world of business.

Accepted Answer

A) True 
 B)False

Question 17

Alex is a software engineer and develops games for Supergamer.com.Which of the following skills is most likely to be used by Alex for fulfilling his job responsibilities?

Accepted Answer

A)   Financial skills
B)   Gross motor skills
C)   Interpersonal skills
D)   Human skills
E)   Technical skillsF) A) and C)
G) B) and D)

Question 18

Charlie oversees all the operations of a firm,from purchasing to manufacturing to human resources to finance and accounting functions.Charlie is the _____ of the firm.

Accepted Answer

A)   general manager
B)   line manager
C)   functional manager
D)   team leader
E)   directorF) B) and C)
G) None of the above

Question 19

Kenneth is the sales manager of a firm and his responsibility is limited to the sphere of marketing.Kenneth's job profile indicates that he is a _____ of the firm.

Accepted Answer

A)   director
B)   general manager
C)   trustee
D)   stockholder
E)   functional managerF) A) and E)
G) B) and E)

Question 20

The difference between performance effectiveness and performance efficiency is that the:

Accepted Answer

A)   former is an output measure of goal accomplishment and the latter is an input measure of the resource costs associated with goal accomplishment.
B)   former focuses on resource utilization and the latter focuses on the quantity and quality of work performance.
C)   former emphasizes machine efficiency, while the latter emphasizes human capital.
D)   former emphasizes the performance of the team as a whole and the latter emphasizes the performance of the individual employees.
E)   former leads to a decrease in customer satisfaction, while the latter reduces productivity.F) A) and C)
G) A) and B)

Exam 1: Introducing Management

The middle managers of an organization:

Correct Answer
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The difference between performance effectiveness and performance efficiency is that the:

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Which of the following best describes learning?

Correct Answer
verified

National boundaries hardly count anymore in the world of business.

Correct Answer
verified

The upside-down pyramid view of organizations shows:

Correct Answer
verified

The annual productivity report of Papyrus Inc.states that it has achieved the targets it had set for the year 2013.However,in this process,much of its resources have been wasted,and the amount spent on resources is more than the estimated amount.Its productivity has been:

Correct Answer
verified

Gary has been promoted to one of the top managerial positions in his company.He needs to set new goals and missions for his team.Which of the following functions will Gary ideally carry out in his new capacity?

Correct Answer
verified

Briefly explain the four management functions.

Correct Answer
verified
The four functions of management in what...
View Answer

Kenneth is the sales manager of a firm and his responsibility is limited to the sphere of marketing.Kenneth's job profile indicates that he is a _____ of the firm.

Correct Answer
verified

Which of the following is true in the context of present day organizational trends?

Correct Answer
verified

_____ describes the differences among workers in terms of gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Correct Answer
verified

Which of the following is a defining characteristic of knowledge workers?

Correct Answer
verified

Alex is a software engineer and develops games for Supergamer.com.Which of the following skills is most likely to be used by Alex for fulfilling his job responsibilities?

Correct Answer
verified

Discuss the various roles performed by a manager.

Correct Answer
verified
The managerial roles fall into three cat...
View Answer

Charlie oversees all the operations of a firm,from purchasing to manufacturing to human resources to finance and accounting functions.Charlie is the _____ of the firm.

Correct Answer
verified

Top managers are supposed to set strategy and lead an organization consistent with its purpose and mission.

Correct Answer
verified

Clinic directors in hospitals,deans in universities,and division managers in businesses belong to the category of _____.

Correct Answer
verified

List some of the changes in present organizational trends.

Correct Answer
verified
Here are some of the changes in present ...
View Answer

Exam 1: Introducing Management

The middle managers of an organization:

Correct AnswerverifiedShow Answer

The difference between performance effectiveness and performance efficiency is that the:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following best describes learning?

Correct AnswerverifiedShow Answer

National boundaries hardly count anymore in the world of business.

Correct AnswerverifiedShow Answer

The upside-down pyramid view of organizations shows:

Correct AnswerverifiedShow Answer

The annual productivity report of Papyrus Inc.states that it has achieved the targets it had set for the year 2013.However,in this process,much of its resources have been wasted,and the amount spent on resources is more than the estimated amount.Its productivity has been:

Correct AnswerverifiedShow Answer

Gary has been promoted to one of the top managerial positions in his company.He needs to set new goals and missions for his team.Which of the following functions will Gary ideally carry out in his new capacity?

Correct AnswerverifiedShow Answer

Briefly explain the four management functions.

Correct AnswerverifiedThe four functions of management in what...View AnswerShow Answer

Kenneth is the sales manager of a firm and his responsibility is limited to the sphere of marketing.Kenneth's job profile indicates that he is a _____ of the firm.

Correct AnswerverifiedShow Answer

Which of the following is true in the context of present day organizational trends?

Correct AnswerverifiedShow Answer

_____ describes the differences among workers in terms of gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Correct AnswerverifiedShow Answer

Which of the following is a defining characteristic of knowledge workers?

Correct AnswerverifiedShow Answer

Alex is a software engineer and develops games for Supergamer.com.Which of the following skills is most likely to be used by Alex for fulfilling his job responsibilities?

Correct AnswerverifiedShow Answer

Discuss the various roles performed by a manager.

Correct AnswerverifiedThe managerial roles fall into three cat...View AnswerShow Answer

Charlie oversees all the operations of a firm,from purchasing to manufacturing to human resources to finance and accounting functions.Charlie is the _____ of the firm.

Correct AnswerverifiedShow Answer

Top managers are supposed to set strategy and lead an organization consistent with its purpose and mission.

Correct AnswerverifiedShow Answer

Clinic directors in hospitals,deans in universities,and division managers in businesses belong to the category of _____.

Correct AnswerverifiedShow Answer

List some of the changes in present organizational trends.

Correct AnswerverifiedHere are some of the changes in present ...View AnswerShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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The four functions of management in what...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified
The managerial roles fall into three cat...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Here are some of the changes in present ...
View Answer