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Identify the communicative function of the following gesture: Horatio is in a rage because another driver has cut him off. As a result, Horatio speeds up so he's next to the driver and raises his middle index finger in a gesture of anger.


A) emblem
B) illustrator
C) adaptor
D) intensifier
E) deintensifier

F) A) and E)
G) C) and E)

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A study found that good-looking people tend to make more money and get promoted more often than those with average looks.

A) True
B) False

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Define and explain the characteristics of a mixed message. How do mixed messages affect communication?

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A mixed message is a form of communicati...

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Nonverbal illustrators are habitual gestures that satisfy a need or express an emotion.

A) True
B) False

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Identify the communicative function of the following gesture: Your team has just won a game. You raise your index and middle fingers in a victory sign.


A) emblem
B) illustrator
C) adaptor
D) intensifier
E) deintensifier

F) A) and D)
G) A) and E)

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Explain how gestures can emphasize or stress parts of a message, reveal discomfort with a situation, or convey a message without the use of words.

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Gestures can emphasize or stress parts o...

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Which of the following statements about the nature of nonverbal communication is described in the following sentence: "Depending on the circumstances and occasion, a laugh can be interpreted as amusement, approval, contempt, scorn, or embarrassment."


A) Nonverbal communication is more convincing.
B) Nonverbal communication is highly contextual.
C) Nonverbal communication is continuous.
D) Nonverbal communication is learned informally.
E) Nonverbal communication is less structured.

F) D) and E)
G) B) and E)

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Which of Mark Knapp's six nonverbal dimensions is operating in the following example? You call the organizer of the fundraising event to ask whether you should dress professionally or wear casual clothing.


A) constraints-temporary
B) familiarity-unusual
C) privacy-open
D) warmth-comfortable
E) informality-formal

F) All of the above
G) A) and E)

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Which type of nonverbal communication uses movement to emphasize or stress parts of a message, reveal discomfort with a situation, and ease the mental effort required when communication is difficult?


A) attitudes
B) facial expressions
C) gestures
D) posture
E) appearance

F) All of the above
G) B) and C)

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Other-oriented communicators are effective self-monitors.

A) True
B) False

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Most North American men avoid same-sex touch except for the hugging and high-fiving we see on sports teams.

A) True
B) False

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Which of the following types of nonverbal behavior is one of the most potent forms of human expression because, in addition to sending strong messages, it can also affect your physical and psychological health?


A) facial expressions
B) gestures
C) body movements
D) physical appearance
E) touch

F) C) and D)
G) A) and E)

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Your expectations about nonverbal behavior reflect a clear set of universal rules for behavior that cut across different contexts.

A) True
B) False

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Identify the function of nonverbal cues in relation to verbal messages in the following example: You say the words "I'm angry" with a loud volume, forceful gestures, and piercing eye contact.


A) repeats the verbal message
B) contradicts the verbal message
C) accents the verbal message
D) regulates the verbal message
E) substitutes for the verbal message

F) A) and D)
G) A) and E)

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Which of the following findings does not represent contemporary research on eye contact?


A) We look at people and things we like.
B) Men look more at their conversational partner than women do.
C) We look more at another person when seeking approval or wanting to be liked.
D) When we avoid looking at someone directly, it's an intentional act.
E) Our pupils dilate when we look at someone or something that is appealing or interesting to us.

F) A) and E)
G) All of the above

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Powerful people often take up more space by having a bigger office or desk.

A) True
B) False

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Identify the function of nonverbal cues in relation to verbal messages in the following example: Without saying anything, a wife sends a message to her husband that it is time to leave a party by establishing eye contact, nodding toward the front door, and standing up.


A) repeats the verbal message
B) contradicts the verbal message
C) accents the verbal message
D) regulates the verbal message
E) substitutes for the verbal message

F) A) and B)
G) C) and E)

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Neurophysiologists claim that the teenage brain works different than adult brains when processing nonverbal information. The teenage brain


A) has difficulty correctly recognizing emotions expressed nonverbally.
B) more accurately recognizes emotions expressed nonverbally.
C) correctly interprets the meaning of facial expressions, body language, and tone of voice.
D) is highly sensitive to nonverbal messages about the emotional state of their parents.
E) primarily relies on nonverbal cues to accurately determine the emotions in a message communicated by others.

F) B) and C)
G) A) and E)

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Anthropologist Edward T. Hall uses the term territoriality to refer to the study of spatial relationships and how the distance between people communicates information about their relationship.

A) True
B) False

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Members of most work groups interact with one another at Hall's


A) intimate distance.
B) personal distance.
C) social distance.
D) formal distance.
E) public distance.

F) A) and B)
G) A) and E)

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