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Exam 2: Organizational Strategy, Competitive Advantage, and Information Systems

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Question 1

Multiple Choice

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Hyo runs an ice cream store with her family. Which of the following activities is a part of their procurement process?

A) Recording their daily sales revenue
B) Sending an order to their sugar supplier
C) Making the ice cream
D) Setting up an employee schedule
E) Taking an order for an ice cream cake

F) A) and B)
G) B) and D)

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Question 2

Multiple Choice

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Managing account collections is an example of a(n) :

A) Accounting Business Process
B) Finance Business Process
C) Marketing Business Process
D) Production Business Process
E) Management Information Systems Business Process

F) A) and D)
G) A) and E)

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Question 3

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Refer to IT's About Business 2.3 - The Internet Facilitates Generosity: Sociologists argue that posting experiences on message boards can actually improve a person's

Developed countries usually provide greater fringe benefits than developing countries.

Provide an example of each of the five strategies for competitive advantage. (Do not use the examples provided in the book).

Explain what a business environment is and what factors within the environment put pressure on the business.

Ethical issues are important because, if handled poorly, they can damage an organization's image.

Ted works in his family's bakery business. They supply bread and rolls to neighboring restaurants, and they have their own-store front where they sell breads, rolls, pastries, cookies and cupcakes. Ted wants to build a web site for the business that will allow customers to order cookies and cupcakes for later pickup. Is this idea

Identify the three types of business pressures, and explain how organizations can use IT to respond to each one.

The introduction of the ATM in the banking industry is an example of the innovation strategy.

Which of the following is not an example of business - IT alignment?

The costs of delivering products in the _____ channel are much higher than delivering products in the _____ channel.

Reconciling bank accounts is an example of a(n) :

Competitive advantage helps a company function effectively within a market and generate larger-than-average profits.

An entry barrier is a long-term competitive advantage.

The overall performance of an organization has little to do with how well it manages its business processes.

The threat of competitors' entering a market is very high in industries that perform a(n) _____ role and in industries where the primary product or service is _____.

Refer to IT's About Business 2.2 - Sleek Audio: Which of Friedman's flatteners applies to Sleek Audio's decision to bring its manufacturing back to the United States?

In mass customization, companies produce items in large quantity, but they tailor the items to meet the desires and needs of individual customers.

An organization's business processes can create a competitive advantage.