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Exam 15: Understanding and Managing Individual Behavior

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Question 51

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Individual behavior in organizations includes ________.

A) strategies, norms, and roles
B) attitudes, learning, and motivation
C) structure, culture, and team building
D) policies and procedures

E) A) and B)
F) A) and D)

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Question 52

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Organizational citizenship behavior impacts the success of the entire organization.

A) True
B) False

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Question 53

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The age of the perceiver can influence the perceiver's perceptions.

After watching a behavior in a social learning situation, a person can demonstrate learning by performing the behavior. This is known as learning by ________.

In a short essay, list and discuss five personality traits (not the Big Five) that have proven to be powerful in explaining individual behavior in organizations.

What is organizational behavior? How can the study of organizational behavior help managers?

The cognitive dissonance theory proposes that the intensity of the desire to reduce dissonance is determined by ________.

If everyone who's faced with a similar situation responds in the same way, we can say the behavior shows ________.

Doug is purposeful and an excellent planner. One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand. He is also a quick decision maker. Which one of the following personality types does Doug fit into?

Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others.

The ability to sense how others are feeling is known as ________.

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

"Cody has retired on the job" is an expression used to describe ________.

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

According to research, employees who have a high internal locus of control ________.

She was only three but already had a temper. Her favorite outburst was to stomp her foot. So her mother made her stomp and stomp and stomp until there was no more stomping left in her. This mother was using ________ to alter her daughter's behavior.

The study of group behavior includes the study of ________.

The component of attitude that includes beliefs and opinions is the ________ component.

The one trait most likely to predict job performance is emotional stability.

________ is a personality trait that measures an individual's ability to adjust his or her behavior according to external situational factors.